When will my order ship?
Orders placed before 3 PM ship the same day. Orders placed after 3 PM will ship the next business day.
Do you deliver locally?
Yes, we offer local delivery.
Can I return unsold inventory?
No, we do not accept returns on unsold inventory.
How do I reach customer service?
You can contact us via our Contact Us form or call us at (+1) 480-219-4201.
Can I visit the warehouse?
Absolutely! You’re welcome to visit us at: 2727 W Indian School Rd, Phoenix, AZ 85017, USA
Can I edit or cancel an order after checkout?
Yes, as long as the order has not already been packed. If it has been packed then there will be a restocking fee applied. Please let us know of your changes as soon as possible so you don’t get charged restocking fee.
Is there a minimum order value or case quantity?
No, there is no minimum order value or required case quantity.
Which payment methods do you accept?
We accept the following payment methods:
(Cash, check, credit card, Zelle and wire transfers)
Do you sell tobacco products?
Yes, we do sell tobacco products.
Do I need a special license to shop with you?
Yes, you’ll need a valid TPT license and business license to make purchases.
Can you ship outside of America?
Maybe. Please call us before placing your order to confirm international shipping availability.
Can you ship overnight?
Possibly. It depends on the order size and delivery location. Please give us a call to confirm.
Do you have sales reps who can visit local shops?
Yes, we have sales representatives who can visit your shop and take orders in person.
Do you deliver to Tucson, Mesa, Chandler, or other cities in Arizona?
Yes. For farther cities, delivery is typically made once a week. Alternatively, we can ship directly to your location.
